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Insurance Is a Matter of Trust

Elizabeth Rook Insurance is one of the chosen few agencies in West TN to be affiliated with Erie Insurance Co. Auto, home, business, life – You can count on us to work hard to give you competitive quotes that include all the discounts for which you qualify ~ Being a family owned small business.. We really appreciate your referrals! Thank you for recommending us to your friends, family and co-workers. Customer satisfaction is extremely important to us. We strive to build long lasting relationships with all our clients!

The ERIE Is Above All In SERVICE® 

Shop Local

Local food. Local theater. Local products. We’re paying more and more attention to things that come directly from our own communities. Why shouldn’t your insurance agent be local, too? Read more.


Know Your Coverage Before the Summer Storms Hit

Last year’s wild weather produced 11 billion-dollar disasters in the U.S. Most home insurance policies generally cover a range of potential disasters. Do you know what’s covered? We can help. Contact our agency and check out the article Know Your Coverage Before the Summer Storms Hit.

What Customers Say

"In dealing with Erie Insurance, my claim was handled quickly, easily and fairly. This is why I purchase insurance: to know I'm truly protected from unfortunate, unforeseen, costly circumstances that arise at seemingly the worst possible moment."
-Richard C.

File a Claim in Tenn.


If you’re an Erie Insurance Customer and have questions about your policy coverages or need to file a claim, here’s what to do:

Contact our agency, or
Call one of ERIE's field offices.

To contact the local ERIE office in Knoxville, call (888) 922-3743 or (865) 909-9888.

Other residents can find the toll-free phone numbers on Erie Insurance’s website. You can also file a claim online.

ERIE offers 24/7 support, call (800) 367-3743.